货运保险索赔指南 英文版2024/11/11

Guide to import and export freight insurance claims

When the insured losses, after the insurance of the goods to the insurance companys claims arise. The insured person shall be in accordance with the provisions of the policy to the insurance claim processing procedures, should also be to the identity of the consignee to the carrier completed the necessary formalities in order to protect their right to claim.

1, the loss notice: When the insured person or finds out that the insurance of goods were damaged, they should immediately notify the insurer in order to test the insurer loss, rescue comments made to determine the insurance liability, checking the sender or the carriers liability. Delay in notification, would delay the insurers carry out the work, causing dissent, affecting the claim.

Second, the insured person or his agent in the delivery of goods obviously found the whole piece is damaged or deficient, in addition to the insurance company (and the local agent of the insurance company survey) reported that loss, it should also immediately to the carrier, the trustee, as well as Customs and Excise Department, the Port Authority and other goods obtained from cargo damage proved worse.

Third, to take reasonable rescue, organize measures: the insurance of goods damaged, as the cargo side of the insured person should be damaged goods, to take measures to prevent the loss of the expansion. Especially for damaged goods, still assisting the insurance the insured person resale, repair and change of use and so on. Compared with insurers, the insured person for the performance of the goods, uses more familiar with, so, in principle, by the cargo handling cargo residues.

Fourth, the claim back all the necessary documents:

1, the original policy or certificate of insurance;

2, the contract of carriage, such as bills of lading, consignment note and mail a single, etc.

3, commercial invoices;

4, packing lists, tally visas; pounds yards documents, customs

5, cargo damage certificate (train transportation - the railway sector shows that transportation and shipping - proof of the port sector, car - traffic manageme
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